Job Title: Showroom Sales Executive – School Furniture & Playground Equipment

Job Location: Malakpet, Hyderabad, Telangana

Department: Sales & Customer Relationship Management

Employment Type: Full-Time

Experience Required: 1–3 Years

Industry: School Furniture, Educational Products, Playground Equipment, Institutional Sales & Retail Sales

We are looking for a proactive, responsible and target-oriented Showroom Sales Executive to manage showroom sales, institutional sales, B2B sales and customer relationship management for school furniture, playground equipment and educational products.

The ideal candidate should have experience in showroom sales, inside sales, customer handling, lead generation, quotation preparation, price negotiation, order processing, payment collection and sales coordination.

The selected candidate will independently manage the complete sales cycle, from generating customer enquiries and coordinating with school management to closing sales, collecting payments, coordinating dispatch and ensuring successful product delivery.

Candidates with experience in school furniture sales, institutional sales, B2B sales, educational equipment sales, furniture showroom sales or retail sales will be preferred.

Key Roles & Responsibilities

1. Showroom Sales, Customer Communication & Lead Generation

• Attend to walk-in customers and explain school furniture, playground equipment and educational product features.
• Contact existing and potential customers through phone calls, WhatsApp and email.
• Generate new sales enquiries by approaching schools, educational institutions and other potential customers.
• Share product catalogues, promotional flyers, product updates and special offers.
• Maintain regular follow-ups with prospective and existing customers.
• Identify opportunities for repeat business and new customer acquisition.

2. Institutional Sales & School Management Coordination

• Develop and maintain business relationships with school owners, principals, management, administrators and purchase departments.
• Understand school requirements, product specifications, quantities, budgets and purchasing needs.
• Recommend suitable school furniture, classroom furniture, student desks, school benches, tables, chairs, playground equipment and other educational products.
• Follow up with institutional customers to convert enquiries into confirmed sales.
• Build long-term relationships with schools and educational institutions.

3. Quotation Preparation, Pricing & Sales Negotiation

• Prepare accurate quotations using company billing and quotation software.
• Share quotations with customers and explain product specifications, pricing, delivery timelines and payment terms.
• Handle price negotiations within company-approved pricing and discount limits.
• Obtain management approval for special pricing and discounts.
• Follow up on submitted quotations and convert them into confirmed orders.

4. Sales Order Processing & Order Management

• Obtain final confirmation of products, quantities, prices and delivery requirements.
• Prepare accurate Sales Orders with complete customer and product details.
• Ensure customer approval before processing confirmed orders.
• Verify delivery address, contact details, GST information and other required particulars.
• Maintain proper documentation and records of all sales orders.

5. Payment Collection & Accounts Coordination

• Clearly communicate company payment terms to customers.
• Collect advance payments and follow up on pending balance payments.
• Coordinate with the accounts department to verify payment receipts.
• Maintain records of customer outstanding payments and collections.
• Ensure payment requirements are fulfilled before dispatch as per company policy.

6. Dispatch & Delivery Coordination

• Coordinate with the dispatch team after confirmation of sales orders.
• Share complete order details, product specifications and delivery requirements.
• Follow up on product availability, packing and dispatch schedules.
• Ensure timely dispatch and delivery coordination.
• Communicate dispatch and transportation details to customers.
• Resolve order-related coordination issues.

7. Delivery Confirmation & Customer Relationship Management

• Follow up with customers after dispatch to confirm successful delivery.
• Verify that delivered products match the approved Sales Order.
• Coordinate with concerned departments regarding shortages, damaged products or customer complaints.
• Ensure customer satisfaction and collect feedback, reviews and testimonials.
• Maintain customer relationships to generate repeat business and referrals.

8. Sales Reporting & Target Achievement

• Maintain daily records of customer enquiries, calls, quotations, follow-ups and confirmed orders.
• Update customer details and sales status in company software.
• Submit daily sales activity reports to management.
• Monitor monthly sales targets, order values and payment collections.
• Take complete ownership of assigned customers from initial enquiry to final delivery and customer satisfaction.

• Good communication skills in Telugu, Hindi and basic English.
• 1–3 years of experience in showroom sales, retail sales, inside sales, B2B sales or institutional sales.
• Experience in customer relationship management and lead generation.
• Strong sales negotiation, customer handling and order-closing skills.
• Basic knowledge of MS Excel, MS Office, WhatsApp Business and email communication.
• Familiarity with billing software, quotation preparation and sales order processing.
• Ability to coordinate with school management, principals and purchase departments.
• Good follow-up, organizational and problem-solving skills.
• Ability to coordinate with accounts, management and dispatch teams.
• Self-motivated, accountable and target-oriented approach.

Preferred Industry Experience

Candidates with experience in the following industries will be preferred:

• School Furniture Manufacturing and Sales
• Educational Furniture and Classroom Furniture
• Playground Equipment Sales
• School Supplies and Educational Products
• Institutional Sales and B2B Sales
• Furniture Showroom and Retail Sales
• Office Furniture and Commercial Furniture
• Educational Institution Sales

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

1. Daily customer calls and school management contacts.
2. Number of new sales enquiries generated.
3. Number of quotations prepared and shared.
4. Quotation-to-order conversion percentage.
5. Monthly sales revenue and target achievement.
6. Timely customer payment collection.
7. Accuracy of sales orders and documentation.
8. Timely dispatch and delivery coordination.
9. Customer satisfaction and repeat business.
10. Accuracy and timely submission of daily sales reports.

Complete Job Responsibility

The Showroom Sales Executive will act as the single point of contact for assigned customers and independently manage the complete sales and customer relationship management process.

Complete Sales Cycle:

Customer Enquiry → Lead Generation → Product Catalogue Sharing → School Management Coordination → Product Demonstration → Quotation Preparation → Price Negotiation → Order Confirmation → Sales Order Processing → Advance & Balance Payment Collection → Dispatch Coordination → Delivery Confirmation → Customer Satisfaction → Repeat Business.

Our Expectations

We are looking for someone who takes complete ownership of sales activities and customer relationships.

The candidate should not limit their responsibilities to generating enquiries or preparing quotations. They must actively convert enquiries into confirmed orders, achieve sales targets, ensure timely payment collection, coordinate successful product delivery and develop long-term relationships with schools and institutional customers.