We are seeking a proactive and experienced Manager on Duty (MOD) with strong expertise in financial counselling to join our team at a reputed hospital in Hyderabad. The ideal candidate should be capable of managing hospital operations during assigned shifts while guiding patients and their families on treatment plans, billing, and medical packages.

Oversee daily hospital operations during designated shifts, ensuring smooth functioning across departments. Provide financial counselling to patients and attendants — explaining treatment costs, medical packages, insurance coverage, room tariffs, and pharmacy-related expenses.
Serve as the key escalation point for operational, financial, and service-related concerns.
Coordinate with departments including billing, admissions, pharmacy, nursing, and TPA/insurance for seamless patient flow.
Address patient grievances promptly and ensure excellent patient experience.
Maintain proper documentation and shift handover reports.
Supervise front-office, billing, and support staff during the shift.